Customer Success|8 MIN READ
Everything You Want to Know about Gross Revenue Retention in SaaS
Feb 9, 2022
Here is our take on gross revenue retention and its meaning in the SaaS industry...
Customer Success|8 MIN READ
Feb 9, 2022
Here is our take on gross revenue retention and its meaning in the SaaS industry...
Customer Retention|7 MIN READ
Sep 3, 2021
Here we'll discuss retention marketing, why it's essential for your business and...
Customer Retention|5 MIN READ
Jul 21, 2021
Customer acquisition vs customer retention, who wins in this game of two? Does a...
Customer Retention|5 MIN READ
Jul 7, 2021
What is a customer retention analysis? And, how does it help a business in the r...
Customer Retention|6 MIN READ
May 20, 2021
The best guide to SaaS renewal rate – top metrics, how to improve renewal rate...
Customer Success|6 MIN READ
Feb 18, 2021
A well-written Customer Success Content has the power to accelerate your retenti...
Customer Retention|5 MIN READ
Feb 4, 2021
To boost customer retention, a cohort analysis is a must. Use cohort analysis re...
Customer Retention|6 MIN READ
Jan 20, 2021
Although there’s a cost involved with customer retention, the benefits are man...
Customer Experience|8 MIN READ
Dec 22, 2020
Product experience is a part of the entire user experience. It focuses on the jo...
Customer Success|7 MIN READ
Dec 4, 2020
Any business function that you deploy towards your business goals must be measur...
Customer Success|6 MIN READ
Dec 3, 2020
It is no wonder that the new year is the time for setting personal goals. If you...
Customer Success|6 MIN READ
Nov 18, 2020
Learn from this essential guide, how to create perfect sales to customer success...